Frequently Asked Questions
In this section we answer the most frequently asked questions we receive about our course. However, if you do not find here the answer you are looking for in this list, please feel free to contact us directly. We will be more than happy to assist you.
Yes, our course content is strictly maintained and updated by our technical department. It currently complies with the latest European Union food hygiene standards and the most recent 2025/2026 guidelines on food safety, allergens, and food waste prevention.
Yes, absolutely. Our certificate is 100% legally binding in Spain and across the entire European Union. It complies strictly with the European Regulation (EC) 852/2004 and the Spanish Royal Decree 109/2010. It is fully accepted by Health Inspectors, restaurants, bars, and catering companies.
You do not need a Spanish DNI/NIE to get certified. You can easily register and take the exam using your valid Passport or the National ID card from your home country. The certificate will be equally official and valid for your employer.
No, there are no upfront costs. You can access the official study material and take the exam as many times as you need for free. You only pay the single fee of 18.00€ if you pass the test and wish to download the official, legally binding certificate.
You can get it today in less than an hour. The process is fully automated. As soon as you read the syllabus and pass the multiple-choice test, you will be able to pay the fee and instantly download your Official Certificate in PDF format to your phone or computer.
Yes. We have translated the official Spanish Food Hygiene syllabus so you can study the regulations and take the final test entirely in English. However, the final Certificate you download will also include the necessary Spanish legal references so your employer and local Health Inspectors can easily verify it.
The European regulations do not establish a strict expiration date on the certificate itself. However, the Spanish Health Authorities strongly recommend renewing your training every 4 years to ensure you are up to date with the latest hygiene standards and allergy protocols.
This "High-Risk" certificate qualifies you to work in any food-related environment. This includes jobs as a waiter, bartender, chef, kitchen porter, barista, supermarket staff, food delivery rider, or working in food manufacturing and food trucks.
Yes, the platform is 100% mobile-friendly. You don't need a computer or to download any apps. You can comfortably read the manual and complete the multiple-choice exam directly from your smartphone's browser, anywhere and anytime.
Don't worry! You have unlimited attempts to pass the test at no extra cost. If you fail, you can simply review the manual and try again immediately until you get the passing grade.
Every certificate we issue includes a unique Secure Verification Code (CSV) and a QR code. Your employer or a Health Inspector can scan it with their smartphone to verify in real-time that the diploma is authentic and issued by our certified academy.
Yes. The syllabus includes a dedicated section on the 14 mandatory food allergens and how to prevent cross-contamination, complying with the EU Regulation 1169/2011. This is a crucial requirement for anyone working in Spanish restaurants and bars today.
To keep the process fast and eco-friendly, we issue the certificate in a high-quality, digitally signed PDF format. You can email it directly to your boss or print it yourself if needed. A digital copy on your phone is perfectly valid for any health inspection in Spain.
Yes. We are a legally established training academy with years of experience. Our certificates are 100% valid and issued in compliance with current legislation.
Yes, our certificate complies with EU Regulation and is valid throughout Spain and the rest of the EU. While it has no legal expiration date, renewal every 4 years is recommended.
Yes, you can access all study materials and take the exam for free as many times as needed. You only pay a fee of 18€ (VAT included) if you wish to receive your accredited official certificate.
You will receive your Certificate instantly via email upon payment. If you pay by bank transfer, it will be sent as soon as we verify the transaction (approx. 24h) or immediately if you send us the proof of payment.
We strongly recommend renewing your certificate every 4 years.
Yes, 100%. All transactions are processed through a secure SSL-encrypted connection. We use industry-leading providers like Stripe and PayPal to guarantee your security.
Payment can be made instantly via credit/debit card and Bizum via RedSys. We also accept bank transfers and deposits.
Our bank account is ES36 2100 7040 8113 0002 4990 (Caixabank). You can make a transfer or deposit from any bank.
Yes, we do. For more information about our special rates for groups or companies, please contact us directly. We will be happy to assist you.
We provide duplicate certificates free of charge. Simply contact us or access the original download link sent to your email upon payment.
Still have questions?
Our technical support team and teachers are fully at your disposal.
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